Privacy Policy

Last Updated: [October 2, 2025]

BIOME Ground & Water (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and marketing materials.

1. Information We Collect

We may collect information that you provide directly to us when you:

• Submit a form on our website (e.g., contact requests, service inquiries, or lead forms)

• Sign up for email updates or promotions

• Request a quote or schedule services

• Make a purchase or payment (if available)

Types of information may include:

• Personal Information: Name, phone number, email address, physical address, and payment details (if applicable).

• Service Details: Project type, property details, or service preferences you share with us.

• Technical Information: IP address, browser type, device information, and site usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Provide tree, landscape, and related services you request

• Respond to questions, quotes, or inquiries

• Schedule and manage projects or appointments

• Process billing and payments (if applicable)

• Share updates about services, seasonal promotions, or community news (if you opt-in)

• Improve our website and customer experience

3. Sharing of Information

We do not sell or rent your personal information. We may share limited information only with:

• Trusted Service Providers who help us operate our business (such as website hosting, email services, or payment processors)

• Legal Authorities when required by law or to protect our rights, property, or safety

4. Cookies & Tracking

Our website may use cookies and similar technologies to collect browsing behavior and improve your experience. You may choose to disable cookies in your browser settings, but some features of our site may not work properly.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

• Request access, correction, or deletion of your personal information

• Opt out of receiving promotional emails at any time by following the unsubscribe link or contacting us directly

• Disable cookies in your browser settings

7. Third-Party Links

Our website may link to external sites for additional resources. We are not responsible for the privacy practices of these third parties.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@biomegroundandwater.com

🌐 Website: www.biomegroundandwater.com